Responsible Gaming
Introduction
At KG Simons, we believe that gambling should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. The odds are always in favor of the house, and losses are an expected part of the experience. Please gamble responsibly and only with money you can afford to lose.
Age Verification
In Canada, you must be at least 18 years old or the legal gambling age in your province to participate in gambling activities. Some provinces have higher minimum ages. It is illegal for anyone under the legal age to gamble. We are committed to preventing underage gambling and reserve the right to verify your age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essentials like rent, bills, or food
- Hiding your gambling activities from family, friends, or partners
- Spending more time and money gambling than you intended
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money to gamble or pay off gambling debts
- Neglecting work, school, family, or hobbies due to gambling
- Thinking constantly about gambling or planning your next gambling session
Self-Help Tools
Most reputable online casinos and sportsbooks offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a session or timeframe
- Reality Checks: Receive reminders during play sessions about how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from an online gambling site, preventing access to your account
- Account Closure: Permanently close your account if you wish to stop gambling entirely
- Time-Out Features: Take a break from gambling for a set period (hours, days, or weeks)
We recommend using these tools proactively, even if you don't currently feel you have a problem.
Support Organizations in Canada
If you or someone you know needs help with problem gambling, contact these trusted Canadian organizations:
National Organizations
-
Responsible Gambling Council
Website: www.responsiblegambling.org
Provides resources, research, and support for problem gambling in Canada -
Problem Gambling Institute of Ontario
Phone: 1-888-391-1111
Confidential counseling and support services
Provincial Helplines
- British Columbia: BC Responsible Gambling — 1-888-795-6111
- Alberta: Problem Gambling Services — 1-877-566-4295
- Ontario: ConnexOntario — 1-866-531-2600
- Quebec: Jeu: Aide et Référence — 1-800-461-0140
- Manitoba: Addictions Foundation of Manitoba — 1-800-563-8381
- Saskatchewan: Problem Gambling Services — 1-800-306-6111
International Resources
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National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (toll-free) -
GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a recognized disorder, and professional support is available. Speaking with a counselor is confidential, free, and can make a real difference in your life and the lives of those around you.
Remember: Asking for help is a sign of strength, not weakness. Support is available 24/7, and recovery is possible.
Our Commitment
KG Simons is committed to promoting responsible gambling practices across all recommended platforms. We encourage all players to gamble responsibly, know their limits, and seek help if needed. Gambling should be fun and entertaining—never a financial solution.